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FAQ's

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  • How long will it take to receive my shipment?

    Normally 7/10 working days are required (therefore not including Saturdays and Sundays) excluding delays or problems by couriers (on which we are at your complete disposal). Additional processing days are required for customization, based on the specific request of the buyer.the timing can also take more than 15 additional days. Obviously, more information will be given before the order is completed.

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  • How do I know where she is and when will I get the parcel delivered?

    Each parcel has its own traceability personal code and has been constantly informed about the position of the parcel.

    The code will be sent along with the order confirmation.

    1. https://www.fedex.com
    2. http://www.dhl.com/en.html
    3. https://www.ups.com
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  • Order RMA Management

    It is only possible to do the stuff if it has not been used, or if it is damaged by the opening of the parcel, and only within the day of receipt of the goods.

    You also need to contact the sender to replay the shipment in a way that can be considered "goods rendered" and not "shipped to SILVER & GOLD"

    Just contact the number at whatsapp + 39 331 426 4974 or send an email to: info@silvergoldshoes.com, where you will be provided with all the information you need to replace or repair the item.

    1. 1--RMA
    2. 2---RMA
    3. 3---RMA
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  • How much is shipping?

    ITALY
    KG
       €               15,00
    IMPORTO GRATIS  €            150,00

     

    USA - CANADA
    KG  € 
    0 - 1  €               25,00
    1 - 2  €               35,00
    2 - 3  €               40,00
    3 - 4  €               45,00
    4 - 5  €               47,00
    5 - 6  €               50,00
    6 - 7  €               55,00
    7 - 8  €               60,00
    8 - 9  €               65,00
    9 - 10  €               70,00
    10 - 11  €               75,00
    11 - 12  €               80,00
    12- 13  €               85,00
    13 - 14  €               90,00
    14 - 15  €               95,00
    15 - 16  €            100,00
    16 - 17  €            105,00
    17 - 18  €            110,00
    18 - 19  €            115,00
    19 - 20  €            120,00

     

    ZONA 1 EUROPA

     

    ALBANIA -ANDORRA - AUSTRIA - BOSNIA AND HERZEGOWINA - BULGARIA -CROATIA - CYPRUS - CZECH REPUBLIC - DENMARK - ESTONIA - FAROE ISALNDS - FINLAND - FRANCE - FRENCH GUIANA - GERMANY - GIBRALTAR - GREECE - GUADDALOUPE - HUNGARY - IRELAND - JERSEY - LATVIA - LIECHTENSTEIN - LITHUANIA - LUXEMBOURG - MACEDONIA, THE FORMER - YGOSLAV REPUBLIC OF - MOLDOVA, REPUBLIC OF - MONACO - NETHERLANDS - NORWAY - POLAND - PORTUGAL - ROMANIA - SAN MARINO - SERBIA - SLOVAKIA - SLOVENIA - SPAIN - SWEDEN - SWITZERLAND - UNITED KINGDOM

    KG  € 
    0 - 6  €               30,00
    6 - 15  €               45,00
    15 - 20  €               50,00
    20 - 29  €               60,00
    29 - 39  €               70,00
    39 - 49  €               80,00
    Hits :  210

PRIVACY   ∎   TERMS AND CONDITIONS   ∎   COOKIE INFORMATION   ∎   WHERE WE ARE

Silver&Gold - P.IVA: 07568151216 - Via Filippo Agresti, 14 - 80142 Napoli, Italy